For the various employment opportunities available at Highlights, and for a list of benefits, click here.
Available positions are listed below and are updated weekly.
Graphic Design Specialist
This position is responsible for designing a wide variety of promotional materials chiefly for print, but possibly for the Web. Requires outstanding design skills, solid understanding of direct marketing principles, flexibility, accuracy, attention to detail, timeliness, strong communication and decision-making skills. Must be able to evaluate comments and suggestions and determine how to solve an array of design problems. Must be skillful at "selling" design concepts to others and explaining the thought that goes into design decisions. The candidate should also be skilled at giving direction to outside design sources and demonstrate strong potential for growth. At times this position is subject to heavy workloads. Assignments are subject to strict deadlines.
Responsibilities:
Design Work
- Design and update brochures, letters, cards, order forms, envelopes, ads, signage, premiums, product packaging
- Organize and prioritize multiple projects for a variety of internal clients
- Suggest multiple design and format alternatives (rough layouts, alternate treatment examples) as needed
- Understand and apply brand standards
- Deliver final files that are complete and comply with Production standards
Creative Support
- Create mock-ups, display boards and samples as needed.
- Research and procure stock photos, sample product pages, editorial assets, etc.
- Assist in developing premium concepts
- Proofread work at all stages as needed
Industry-Related Responsibilities
- Develop a strong understanding of the business and of marketing and corporate goals
- Develop a strong understanding of direct marketing principles and techniques
- Contribute innovative thinking, new techniques and improved procedures to the team
- Maintain knowledge of current creative trends and competitive promotions
- Maintain up-to-date knowledge of fonts, stock photo resources, digital assets, software, etc.
Working with Others
- Demonstrate the ability to get work done through others at all levels
- Present design concepts and explain the thinking behind design decisions
- Work with Production to maintain asset management system
- Direct design work from outside creative sources
Requirements:
- Bachelor's Degree in Graphic Design, Advertising, Fine Arts, or equivalent combination of education and experience
- 5+ years experience in Graphic Arts
- Knowledge of direct marketing and publishing is preferred
- Proficiency with Macintosh CS3 programs; QuarkExpress a plus
- Design skill and creativity
- Well organized and able to coordinate and prioritize multiple projects simultaneously
- Excellent communication skills and strong team player with a problem-solving approach
Location: Columbus, OH
Date added: 3/5/10
Send resume to: jobs@highlights.com
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Marketing Assistant
This position is responsible for the daily administrative support of the Zaner-Bloser Handwriting Correspondence Course. Includes data entry and tracking of completed lessons; working with course evaluators, students, and professors to ensure the successful and timely completion of the course. Provides clerical and administrative support to the Director of Integrated and Product.
Responsibilities:
Handwriting Correspondence Course
- Serve as primary point of contact for professors with students enrolled in the Zaner-Bloser Handwriting Correspondence Course.
- Create and distribute class lists to professors and course evaluators as needed.
- Maintain accurate address information for all students and universities.
- Process completed lessons received and update associated records each day.
- Generate mid-term and final reports for professors.
- Ensure that all supporting materials and documents are distributed per established guidelines.
- Coordinate and support the activities of course evaluator activities to ensure timely and accurate processing of all lessons.
- Prepare requests for office supplies/postage and mileage.
- Reconcile and process contract labor invoices on behalf of course evaluators.
- Answer questions from students by phone or email.
- Notify professors about students not meeting course expectations. With the support of the National Handwriting Product Manager, work to resolve issues with students, professors and/or evaluators.
- Generate other written communications needed to ensure the successful operation of the course.
- Maintain archive of lessons and files
Clerical and Administrative Support
- Provide clerical and administrative support to Director of Integrated Marketing.
- Perform duties as assigned by Supervisor and/or Coordinator of Traffic and Production.
- Distribute promotional materials and daily mail within the department.
- Provide lunch hour switchboard relief once a week.
- Provide data entry and distribution support for yearly Handwriting Contest.
Requirements:
- High school diploma, some college; Associates degree desired
- Office experience
- Computer skills: Word, Excel, Access
- Highly organized
- Responsible and able to work independently
- Respectful and sensitive to deadlines
- Well developed oral and written communication skills
- Ability to identify and work with others to diplomatically resolve issues
- Ability to communicate with college professors
Location: Columbus, OH
Date added: 3/5/10
Send resume to: jobs@zaner-bloser.com
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Manager, Warehouse
This position oversees daily operations of a 103,000 square foot warehouse for books and related educational material produced by four subsidiaries (three out-of-state) of Highlights for Children, Inc. Maintaining the warehouse's high level of quality control and customer service is of primary importance. Requires in-depth, hands-on knowledge of distribution center operations flow and excellent problem solving and communications skills.
Responsibilities:
- Schedule, supervise, assign, and coordinate workflow among a work group of approximately 10 – 15 people (including temps as needed).
- Process daily downloads of order activity from businesses served.
- Oversee daily returns processing.
- Prepare and conduct performance review(s).
- Train new staff (including temps as needed). Arrange for staff development.
- Maintain procedures manual as needed.
- Maintain proper inventory levels of cartons and other operating supplies used in the shipping department.
- Develop, implement and oversee the cycle count inventory process.
- Assume responsibility for research resulting from cycle counts, and any other inventory discrepancies that are discovered in the distribution center.
- Ensure that receiving is accurate to standards.
- Ensure that the distribution center operates safely.
- Review processes regularly to ensure efficient operations.
- Personnel administration, including adherence to company policies, practices and work rules.
- Schedule preventive maintenance and repair maintenance to ensure the continued operation of warehouse equipment.
- Ensure quality control of product received from outside vendors.
- Work with external logistics company to coordinate inbound and outbound freight shipments and deliveries.
- Ensure that orders needing special handling are taken care of correctly and shipped at the appropriate time. Assist with developing contingency plans for both large volumes of work and system issues.
- Clearly communicate management goals to staff.
- Effectively communicate technical issues to the appropriate person.
- Responsible for all safety training in the distribution center.
Requirements:
- High school diploma or equivalent combination of education and experience; Bachelors Degree is desired
- 3-5 years previous distribution operations experience
- 1-3 years previous management experience, preferably in a distribution enterprise that services multiple business units
- Demonstrated knowledge of warehouse management systems
- Confidence and comfort with computers and computer programs
- Ability to prioritize and multi-task
- Excellent oral and written communication skills
- Ability to see the "big picture" yet focus on details
- Excellent analytic skills
Location: Hilliard, OH
Date added: 3/5/10
Send resume to: jobs@highlights.com
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Online Marketing Manager
The Online Marketing Manager is responsible for the development and execution of online marketing optimization. Strategizes, develops and executes online marketing programs including affiliate marketing, web analytics, email, customer retention programs, viral marketing, and online advocacy. Increases qualified traffic, conversions and ROI. Also accountable for financial performance and legal compliance in assigned areas.
Responsibilities:
Customer Acquisition
- Develop and execute an online customer acquisition plan to maximize site traffic with a focus on quality of traffic to maintain or increase conversion rates.
- Execute successful and profitable affiliate programs to increase subscriber growth and enable existing customers to be rewarded for transfers, upsells and referrals.
- Track, measure and analyze performance of online advertising and marketing programs; design test strategies and refine creative to optimize results.
- Develop and execute an online optimization plan including A/B testing and heuristic testing to improve overall site conversion rates.
Customer Retention
- Develop, drive and execute effective club and ancillary cross selling programs including email cross-promotes.
- Define, create and execute targeted email marketing campaigns to improve customer retention through increased awareness of all Highlights products.
- Manage the execution of all email communications including newsletters and marketing promotions.
- Study impact of customer segmentation of online and offline buyers (with email) to gain insights on retention and satisfaction.
- Collaborate with marketing and customer service to establish a process of communication that will increase customer satisfaction and loyalty.
Web Analytics
- Collaborate closely with market managers and e-commerce analyst to create regular and ad-hoc reporting and analysis based on business needs. Drive product level forecasting efforts.
- Conduct regular reporting reviews with e-commerce team, and quarterly reviews with traditional marketing team.
- Work closely with internal departments to discover new reporting needs.
Requirements:
- Bachelor's Degree in Business, Marketing or Finance, with an MBA preferred
- 5+ years online marketing
- In-depth marketing knowledge and success, specifically in affiliate marketing, online optimization, search, email and viral marketing
Location: Columbus, OH
Date added: 12/15/09
Send resume to: jobs@highlights.com
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Sr. Marketing Database Analyst
This position provides information and recommendations to lead the company towards future growth opportunities by gaining a better understanding of who our customers are and how they purchase. The incumbent provides business intelligence for tactical and strategic level decision makers in the marketing departments through analysis of customer transactions and characteristics, using both quantitative and qualitative techniques.
Responsibilities:
- Create reports and analyses to provide important information for marketing decision making.
- Look for future opportunities to help determine strategic and tactical direction for our consumer businesses.
- Use data mining techniques to better understand our customers and their buying behavior.
- Communicate findings and recommendations to marketing and corporate management.
- Develop reports using tools such as SQL, Cognos, Excel, Access, and SAS or SPSS.
- Work with in-house marketing database tools (AnalytiX).
- Critically evaluate reports and analyses to ensure information is consistent with an understanding of underlying promotion cycles and/or business rules.
- Be largely self directed in learning the business, tools, and data.
- Make recommendations to management for changes and improvements to data fields, reports, calculations, selection rules.
- Independently question and verify data from all sources.
- Work with the operations group and IS to identify and correct errors in data feeds.
- Assist in professional development of junior analysts.
- Work with internal customers and functional groups as well as external providers of information to gather the appropriate data to conduct analyses as well as interpret the findings.
- Maintain a consultative relationship with marketing, providing guidance and offering suggestions and insight when needed.
- Take on more advanced projects including data conversions, working with external vendors, leading projects and higher levels of responsibility as assigned by supervisor.
Requirements:
- Bachelor's Degree, preferably with quantitative emphasis, or equivalent combination of education and experience; Master's Degree desired
- 5+ years database experience in a direct marketing environment
- 5+ years analysis experience
- 5+ years statistical analysis experience (modeling, data mining, customer segmentation)
- Experience working with large complicated databases
- Experience with SQL, Cognos, SAS or SPSS
- Understanding of database marketing concepts and strategies
- Familiarity with statistical mining techniques - with strong ability to develop meaningful and statistically valid comparisons
- Ability to extract, query, manipulate, join, update and modify data
- Superior analytical and reasoning ability with a desire to solve problems and find answers
- Intellectual curiosity
- Ability to think strategically as well as tactically
- Strong communications and interpersonal skills
Location: Columbus, OH
Date added: 12/2/09
Send resume to: jobs@highlights.com
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Editor
Highlights for Children Inc, publisher of the premier children's magazine Highlights for Children, has an opening on the editorial staff in Honesdale, Pennsylvania. If you are an experienced editor and would like to work for a magazine that helps children develop creativity, sensitivity, literacy and the ability to think and reason, and have "Fun with a Purpose" the opportunity awaits.
Responsibilities:
- Work closely with the Highlights editors to acquire and create editorial content for young children ages 2 to 6.
- Work with freelance writers. Acquire and edit content; establish and maintain an appropriate, consistent voice and tone; conceptualize new ideas; and ensure all deadlines are met.
Requirements:
- Bachelor's degree, at minimum
- 5 years children's publishing experience
- Excellent written and oral communication skills
- Solid understanding of issues that are important to thoughtful parents today
- Foundation of knowledge about how young children grow and develop
- Relocation to Northeastern Pennsylvania.
Location: Honesdale, PA (Click for more information about Honesdale and the surrounding area.)
Date added: 8/19/09
Send resume to: resumes@highlights-corp.com
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Art Director
Highlights for Children Inc, publisher of the premier children's magazine Highlights for Children, has an opening based in Honesdale, Pennsylvania for an Art Director for book programs and other new products. If you are an Art Director with experience in children's book design and would like to work for a corporation that helps children develop creativity, sensitivity, literacy and the ability to think and reason, and have "Fun with a Purpose" the opportunity awaits.
Responsibilities:
- Develop and maintain the design aesthetic and integrity of all products created by the New Products group.
- Serve as the primary liaison with external designers and work-for-hire artists, communicating the overall editorial philosophy
- Work with the Executive Editor to determine the appropriate designer/artist for each program; direct the design and layout of all projects; interact with editorial staff in planning and review of layout; review samples from prospective illustrators and photographers; assure projects are completed timely and within budget; review pre-media proofs for color, content and accuracy.
Requirements
- Bachelor's degree, at minimum
- 5 years children's publishing experience
- Proficiency with CS2 software
- Excellent written and oral communication skills
- Solid understanding of issues that are important to thoughtful parents today
- Knowledge of children's book publishing industry
- Relocation to Northeastern Pennsylvania.
Location: Honesdale, PA (Click for more information about Honesdale and the surrounding area.)
Date added: 7/28/09; updated 8/13/09
Send resume to: resumes@highlights-corp.com
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